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B2B & B2C Commerce
From traditional business to digital business
B2B COMMERCE
Business processes integrated within an eCommerce platform with the key features to handle the Business to business transactions. Some of the features within the B2B Commerce Platform are:
- B2B Commerce Portal
- Personalized Price books
- Different Payment methods for B2B
- Multiple order processes
- Advanced search
- Order management
- Analytics and machine learning
- Support for the Sales force and service
- B2B marketing and email
- Web and product content management
- Roles and permissions
- Workflows and approvals
- Robust Integration API
- Fulfillment processes
- Quotes (RFQ)
B2C COMMERCE
To adapt and capture new customers across geographies, we assist your business to launch your digital transformation strategy implementing a solid ecommerce platform for B2C.
Some of the features within the B2C Commerce platform are:
- B2B Commerce Portal
- Personalized Price books
- Offer multiple payment options
- Advanced product search
- Order management process
- Flexible compliance (fulfillment)
- eCommerce based on CRM
- Service agent functionality
- Manage email and marketing campaigns
- Web and product content management
- Roles and permissions
- Workflows and approvals
- Robust Integration API
- Analytics and Machine Learning
- Channel engagement
ECOMMERCE KEY FEATURES
The integration and automatization of business processes are key
when selecting an eCommerce platform.
ORDER MANAGEMENT SYSTEM (SOM)
Order process management to handle the order fulfillment integrating all steps in the process:
See functionality
- Order management
- Notifications
- Order history
- Cart abandonment
- Re-order
- Stock management
- Backorder
- Cancelations and returns
PRODUCT INFORMATION MANAGEMENT (PIM)
Configure product information:
Through this module you will be able to manage the content of the product strategy, enabling:
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- Catalog management
- Categories
- Datasheets
- SKUs management
- Custom attributes
- Descriptions
- Dimensions
- Images
CONTENT MANAGEMENT SYSTEM (CMS)
The Content Management System enables the management of the information content of the portal, as well as images, logos and photos of the company.
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Using the CMS all the portal administrators will be able to edit and create content in the simplest way.
COMMERCE ANALYTICS & MACHINE LEARNING
Through Commerce B2B and B2C, the generation of analytics and dashboards are key and strategic due to its importance internally and externally -view towards customers-. As well as predictions based on user behavior, search results optimization & product recommendation.
See functionality
- eCommerce reports and analytics
- Strategic dashboards generation
- Market trends
- Google analytics
- User behavior analysis
COMMERCE ACCELERATORS & QUICK START
Thanks to the experience we have with clients from different industries, we have developed the Bigo methodology, which allows us to quickly enable the Commerce Cloud platform for B2B and B2C business models.
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Accelerating the deployment process with industry-specific components and functionalities.
Transform your traditional company to a digital one in 4 weeks!
B2B & B2C DIGITAL MARKETING
Digital Marketing tools integrated to the eCommerce platform will allow you to monitor the strategies of the marketing team.
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- SEO & content strategy
- Inbound marketing
- Social media marketing
- Cross-Selling & Up-Selling
